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I struggle with this. I work for a company which is owned by a big health insurance company and we make consumer-facing applications. Our products have a varyi
by FLGMwt 9y ago
I struggle with this.
I work for a company which is owned by a big health insurance company and we make consumer-facing applications. Our products have a varying degree of public benefit from online insurance open enrollment (turbotax for benefits) to provider transparency (find doctors and see how much common services cost).
In general, I'm glad I'm working on improving consumer experience in one of the more stressful human experiences, but I know at the end of the day, I'm still improving the bottom line of a huge company and enabling the propagation of a broken system.
Having things like Juicero exist gives me a little bit of relative ethical reprieve: "at least I'm not wasting a ton of money to make an elitist, wasteful food fad product".