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The best technique I ever learned was to say 'Mr. Smith Please' instead of 'May I speak to Mr. Smith please?'. The first sounds more confident and is a little
by skittles 16y ago
The best technique I ever learned was to say 'Mr. Smith Please' instead of 'May I speak to Mr. Smith please?'. The first sounds more confident and is a little devious (the receptionist often thinks you are a friend, coworker, or important client). You can't be called out for lying, and it is extremely effective at getting the cold caller past the 'gatekeeper'. I'm glad I'm not in sales anymore.