In the comment section to the inc article I found this blog post which I thought was interesting: http://blog.global-roam.com/index.php/2009/11/joel-spolskys-fo

In the comment section to the inc article I found this blog post which I thought was interesting: http://blog.global-roam.com/index.php/2009/11/joel-spolskys-focus-is-not-on-the-customer/ http://blog.global-roam.com/index.php/2009/11/joel-spolskys-... Some points I reflect on after reading both articles are: - Should the real needs of my customers be met, or the needs I think they have? That is, where is my focus: On the customer or on the product? (ref. blog post) - Can I allow myself to think that my competitor is selling junk, as mentioned in: "So that's the development team's mission for 2010: to eliminate any possible reason that customers might buy our competitors' junk, . . . ." (ref. inc post) - Should I build the perfect product and use a salesforce to push it on customers that does not happen to know that we have the best product (ref. inc article), OR should I make sure that we all the time make sure that we build what the customer needs and wants (ref. blog post)? PS: I know nothing or very little about the products mentioned in these posts, some my reflection was more based on the chosen strategies rather then the given people, companies and products mentioned.