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Their online banking is truly appalling, too. No full history of past payments to make a repeat payment easier. Weird distinction between 'current payments' (or
by oneeyedpigeon 9y ago
Their online banking is truly appalling, too. No full history of past payments to make a repeat payment easier. Weird distinction between 'current payments' (or whatever they call the default 'account' screen) and 'past statements' — seems like a hangover from the days when we used to get paper statements. Still a crazily short session timeout.
I would add to the list, but I can't login to my account at the moment since I don't have my bespoke HSBC 2FA physical device (despite having a far-superior, non-polluting equivalent on my phone...)
- bradleyankrom 9y agoOh man, that 2FA device... what a weird, weird product to deploy in this day and age. I still have mine somewhere.
- cool_username 9y ago> I would add to the list, but I can't login to my account at the moment since I don't have my bespoke HSBC 2FA physical device (despite having a far-superior, non-polluting equivalent on my phone...) If someone banks and does 2FA on the same phone, if the phone gets hacked (malicious app) you have a big problem on your hands.
- Doctor_Fegg 9y agoThat infernal physical device is the main reason why I switched from HSBC to Lloyds. Much happier since moving.
- isostatic 9y agoI have no problem with a 2FA for sending money, but for just looking at my statement it's crazy. I too stopped using HsBC - after about 15 years (from when it was Midland bank), when that was introduced.