The story is very similar to what we experienced with HSBC exactly year ago. Its wrong on so many levels, in our case they sent us money via cheque so we got ac

The story is very similar to what we experienced with HSBC exactly year ago. Its wrong on so many levels, in our case they sent us money via cheque so we got access to it in about 2 months. There is no point discussing anything with them, you are a small fish and have a business to run, not suing a bank or losing your focus on your main business. Since HSBC kicked us out we have multiple banks and if things go wrong we just move to another one.