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What I need is access to 'tier 2' support. Sure, put it behind me following or expressly saying not-applicable to the tier 1 tree. However when I actually /ca
by mjevans 9y ago
What I need is access to 'tier 2' support. Sure, put it behind me following or expressly saying not-applicable to the tier 1 tree. However when I actually /call/ instead of using an automated service I'm already saying: "I have made an informed decision; this requires humans making decisions to resolve."