The issue that the article is highlighting isn't so much the low pay of janitorial staff (in fact it states that Ramos makes about the same that Evans did). Th

The issue that the article is highlighting isn't so much the low pay of janitorial staff (in fact it states that Ramos makes about the same that Evans did). The issue is that there's little or no possibility for upward mobility for Ramos as being part of an outsourced labor staff. I'm not sure if I unreservedly accept this premise; judging from where I work, at least, the outsourced staff have a little bit of a better opportunity to for entry level in-house employment simply by exposure to word of mouth.