Just like the person in the article didn't seem to do - I think the only way to deal is via legal means. He didn't threaten them, and he got their runaround.

Just like the person in the article didn't seem to do - I think the only way to deal is via legal means. He didn't threaten them, and he got their runaround. Similarly - I'd imagine this situation you are facing will impact property resale value - no lawyer here but you might look into legal channels - something like a class action or somesuch from all affected owners will definitely get their attention I'm sure of it..