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> All of your pretty analytics won't do jack if all you get back is -999. Things get complicated the closer you get to the metal, so systems are installed and c

> All of your pretty analytics won't do jack if all you get back is -999. Things get complicated the closer you get to the metal, so systems are installed and configured to work, and then you back away slowly and don't breathe on it. The risk aversion that some sysadmins feel towards changes is absolutely nothing compared to what floor managers want out of their technology. They want to never touch it ever. They want it to work and they want never having to ever think about it. This is perhaps the polar-opposite of what IIoT provides today, requiring constant configuration and security patches. And GE and others are still wondering somehow why the tech isn't taking off.

_pmf_ 9y ago
> They want to never touch it ever. They are prohibited from touching it because vendors of equipment that is part of the assembly line have contract clauses that can bankrupt them within hours when equipment fails and cannot be repaired or replaced within 2 hours, so they in turn forbid any changes.
userbinator 9y ago
They want to never touch it ever. They want it to work and they want never having to ever think about it. This is perhaps the polar-opposite of what IIoT provides today, requiring constant configuration and security patches. Indeed, I would extend that to all technology in general today --- software that seems to need constant updating and is in a state of flux, wondering what else is going to get broken with the next update, etc. Anything web-based has a particularly high churn. It's actually quite unsettling even for someone who isn't running an industrial process but just wants to use their computer to get stuff done. The lifetime of a lot of industrial process equipment is measured in decades, and maintenance/downtime is very infrequent. Continuous reliability is more important than latest and greatest.
- TeMPOraL 9y ago
  Only moments ago, a new Windows 10 update killed my VirtualBox, forcing me to also upgrade VirtualBox to the newest available version. Fortunately the VB folks seem to care a lot about backwards compatibility - I'd be royally pissed if I had to also rebuild the guest system from scratch on a Sunday morning... The point being, I see why constant updates are a necessity for anything Internet-connected - but it doesn't make me hate auto-updates any less. > Continuous reliability is more important than latest and greatest. For me, as a user and developer, this holds too, but what can one do. ¯\_(ツ)_/¯

_pmf_ 9y ago

> They want to never touch it ever. They are prohibited from touching it because vendors of equipment that is part of the assembly line have contract clauses that can bankrupt them within hours when equipment fails and cannot be repaired or replaced within 2 hours, so they in turn forbid any changes.

userbinator 9y ago

They want to never touch it ever. They want it to work and they want never having to ever think about it. This is perhaps the polar-opposite of what IIoT provides today, requiring constant configuration and security patches. Indeed, I would extend that to all technology in general today --- software that seems to need constant updating and is in a state of flux, wondering what else is going to get broken with the next update, etc. Anything web-based has a particularly high churn. It's actually quite unsettling even for someone who isn't running an industrial process but just wants to use their computer to get stuff done. The lifetime of a lot of industrial process equipment is measured in decades, and maintenance/downtime is very infrequent. Continuous reliability is more important than latest and greatest.

TeMPOraL 9y ago
Only moments ago, a new Windows 10 update killed my VirtualBox, forcing me to also upgrade VirtualBox to the newest available version. Fortunately the VB folks seem to care a lot about backwards compatibility - I'd be royally pissed if I had to also rebuild the guest system from scratch on a Sunday morning... The point being, I see why constant updates are a necessity for anything Internet-connected - but it doesn't make me hate auto-updates any less. > Continuous reliability is more important than latest and greatest. For me, as a user and developer, this holds too, but what can one do. ¯\_(ツ)_/¯