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That's neat, but the voice world has been doing visual IVR for at least 20 years now. That it is easy to get started and accessible is nice, though.
by lrm242 16y ago
That's neat, but the voice world has been doing visual IVR for at least 20 years now. That it is easy to get started and accessible is nice, though.
- vyrotek 16y agoWhy the down votes? Its true. I've worked for a SaaS Call Center company before and worked on applications like this. Of course, it was an installed application though. This is actually a pretty neat service. I had always wondered what a web-based one would look like. Perhaps I'll send the link to my old company and rub it in that a startup pulled this off. They'll be jealous :)
- lrm242 16y agoThe rule of thumb for telephony visual designers: every time a new switch or service gets built, a new visual designer gets built too :). Not sure why the down votes, shrug.