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I understand that this is a flaw, and indeed a billing-related flaw at that, and I agree it merits fixing and maybe even some refunds/discounts to make up the d
by Sir_Substance 9y ago
I understand that this is a flaw, and indeed a billing-related flaw at that, and I agree it merits fixing and maybe even some refunds/discounts to make up the difference.
But at the same time, you seem to be super-concerned about what is essentially a one-time overcharge of (apparently) between $4 and $48, and I feel like I would struggle to muster the emotion you seem to feel over that. If you're posting this at work you may have just wasted more than $4 worth of your salaried time making these posts and reading the responses.
I get what you're saying, but I raise my eyebrow over the vitrol with which you say it, and wonder if perhaps there's something else you're not telling us?
- BinaryIdiot 9y agoNot only that but I'd be willing to bet the $48 that if an email is sent regarding what happened that they would adjust the bill and all would be well. It's a silly flaw but I don't think I'd rake them over the coals for it.
- brianwawok 9y agoI sent an email. I was told I could use or delete that account. No offer was made to adjust a bill, which is rage inducing.
- jschulenklopper 9y agoDid you ask for an adjustment? I guess they can't read your mind, and thus they don't know that you're hoping to get that reduction. If you gently ask them, they can consider your direct request.
- Sir_Substance 9y ago>No offer was made to adjust a bill, which is rage inducing. Is it? Well, ok then. Let's never do business, captain shortfuse.
- brianwawok 9y agoNot one time, its a yearly overcharge. So $4 per month for life for an admin account with an email address @example.com that does nothing (or $19 for EEP)
- Sir_Substance 9y agoWe've already established that you can delete or repurpose the account. If you don't do that after discovering this for the first time, I have to assume you're wallowing in victimhood for the fun of it.