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Why not give good service and pass costs to customers?
by shuntress 9y ago
Why not give good service and pass costs to customers?
- aaomidi 9y agoAmericans are already paying a shit ton for internet access. Any increase in price is artificial.
- anotherbrownguy 9y agoBecause they think they still have an option to pass the cost to companies like Google and Netflix and then use that money to increase their business and hence have an opportunity to provide good service... which is much better than investing in better infrastructure and customer service and then trying to get customers to pay more. Once they realize that internet companies will continue to use propaganda and not let it happen, they will have to take another route... which will be to keep providing the same service and keep maintaining their monopoly.
- AmIFirstToThink 9y agoWhy? 1. They don't have to give good service. Most are monopolies. 2. They already do pass all costs, and all profit margins created, to customers. 3. They want higher profit margins than currently being squeezed. 4. They want more entities to pay them. New classes of customers. 5. Deeper the pockets and fewer the paying entities, easier it would be for ISPs. HBO charges the Cable providers, for long long time HBO didn't allow individuals to buy directly from them, subscribing through a Cable provider was the only option. It allowed HBO to have a simple money supply from big entities with deep pockets which were easy to control. HBO could simply terminate one cable provider. Comcast can simply terminate preferential treatment to Vimeo if they didn't pay. Much easier than sending 4th reminder and collection notice to 65 year old Mrs. Smith.
- bvinc 9y agoBecause ISPs in the US have monopolies over their areas. There is no incentive to provide good service when you have no competition.