> What specific ICANN policy has been violated? I'm not going to dig through their books, I don't have the time and that's a job for lawyers. But I was around

> What specific ICANN policy has been violated? I'm not going to dig through their books, I don't have the time and that's a job for lawyers. But I was around when ICANN was created and I know what their job is, and preventing these kinds of abuses by registrars is right at the top of their priority list. > They are obligated to process a transfer at the request of the owner and new registrar, subject to certain timing and other rules. They are not, AFAICT, required to arrange such a transfer proactively. That isn't what I meant. I only meant that if they were going to refuse to perform their duties as a registrar for one particular customer then they should provide that customer a means to switch registrars. What they did instead is a kind of theft, regardless of how you feel about that particular customer. (not a fan, myself, as I've stated).