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Yev from Backblaze here -> Saw this go off in my twitter feed, I'll be here for any questions if you have them.
by atYevP 9y ago
Yev from Backblaze here -> Saw this go off in my twitter feed, I'll be here for any questions if you have them.
- mattl 9y agoDo you think you'll ever offer the $5 a month plan for desktop GNU/Linux users? I have an office full of Ubuntu users.
- xhrpost 9y ago2nd, I was about to upgrade my Crashplan service to multi user to add my Linux laptop. Now they're going away entirely so I'm back to square one.
- kentt 9y ago3rd. Another Crashplan refugee. I loved using Backblaze when I was on a Windows & osx.
- atYevP 9y agoHey Matt! Doubtful. For our consumer backup service allowing servers, NAS boxes, or Linux would skew our unlimited model in an unfavorable direction. We've been sending folks over to our Backblaze B2 service (it's still relatively inexpensive at $0.005/GB - so depending on the amount of data it might actually be less expensive). We have a lot of integrators, and one of them Duplicity ships with a lot of Linux boxes already (https://help.backblaze.com/hc/en-us/articles/115001518354 https://help.backblaze.com/hc/en-us/articles/115001518354). They don't have a GUI, but Deja Dup (https://wiki.gnome.org/Apps/DejaDup https://wiki.gnome.org/Apps/DejaDup) does offer one, though Backblaze B2 isn't integrated in to it yet - we're crossing our fingers. The are some GUI tools like Cloudberry, qBackup, and Duplicacy that do have GUIs you can use as well. I know it's not the same as an unlimited plan at a fixed cost, but it does offer a bit more flexibility for the end user.
- mattl 9y agoI'm talking about just desktop users though. Nothing stopping someone plugging a 8TB drive into their Macintosh and using the service afterall...
- atYevP 9y agoCompletely understand, and we do back up Drobos and external drive bays as well, but opening it up to NAS, Servers, and Linux would not work out well. That said we're constantly running modeling on it, but for now we send folks to Backblaze B2 and most folks tend to be pretty happy with it. Plus with B2 + Backblaze Groups you can centrally manage those backups as well, so you still get the web-usability of Backblaze, just need someone else' client to tie in to B2 (or roll your own w/ CLIs and APIs).
- mattl 9y agoIf you ever start offering regular backup for $5 for desktop, we'd love to be a customer.
- elithrar 9y agoSure, but the % of users with 8TB drives—and the connectivity to push that in the first place—would be low enough to still work out favorably for them.
- zanedb 9y agoI understand why you don't support Linux. And while I wish you did, I respect the decision. However, can you provide me with a backup client integrated with B2 that makes backups as simple as the regular home service? I don't want to deal with CLI or anything complicated.
- atYevP 9y agoHey Zanedb! We don't have one of our roadmap, but we DO have a lot of B2 integrators that are actually quite simple to use, take a look at -> https://www.backblaze.com/b2/integrations.html https://www.backblaze.com/b2/integrations.html (most of them are either free or are a one-time license cost + storage over time).
- xhrpost 9y agoWhy do you think Backblaze is able to maintain cheap unlimited support in the wake of so many other providers recently jumping ship? Amazon, SOS and now Crashplan. I've heard stories of people using Amazon to store over 1PB of data which would be thousands of dollars monthly even at Glacial cost. Do the "ultra" users weigh down on your margins?
- atYevP 9y agoHey there! Great question. We use our own storage infrastructure called Storage Vaults (https://www.backblaze.com/blog/vault-cloud-storage-architecture/)which https://www.backblaze.com/blog/vault-cloud-storage-architect... we build on top of our Storage Pods (https://www.backblaze.com/blog/open-source-data-storage-server/ https://www.backblaze.com/blog/open-source-data-storage-serv...). That means we can store a lot of data, at a lower Cost per GB than a lot of folks, and we pass the savings on to our customers. Of course we have some customers that store WAY more than we break-even on, but we also have A LOT more customers with a more manageable data-set.
- toomuchtodo 9y agoAre you able to dedupe common data between customers? I'd assume there's storage savings in storing a chunk of data (multiple copies of course) only once storage-system wide.
- atYevP 9y agoWe don't do account-wide deduplication, but we do deduplicate on the machine before backing up.
- balladeer 9y ago~7 yrs at CrashPlan. Never backed up more than 30-50GB at a time and it's not gonna dramatically change at all in the near future. I use it strictly for "personal" and critical data that I cannot recover or get from anywhere else once lost - personal pics, personal videos, my notes - diary, some mails. No, not all mails - most of them are left with Google, MS, on my VPS and if they are gone, I am not gonna miss them terribly. I don't even store my code on CrashPlan servers - for that's there gitlab and bitbucket (mirrored there) and my external hard disk. In fact I have a ~3GB folder in Dropbox that I have named "Emergency Backup" and if all is lost I might be happy with just that. It's not that I am being a model "low storage" customer so that CrashPlan can function. But I want to keep my backup habit disciplined (in my own way, of course - many would find my backup strategy as stupid for their own use cases and that's fine). So please, for the love up proper backup, bring unlimited versioning and file retention for customers like me :-) Or float a cheaper plan where you limit the storage. Or hell, bring something like cold storage and dump my backup there (I know B2 but that's not what I am looking for; something baked in your main backup service). All I would do is periodically keep checking whether my backup is there or not and I will just leave it be. (Okay, if not really unlimited then something close to it). We need a CrashPlan alternative. I am willing to stick with and wait for almost a year but after that I would like to move to a better alternative and more trustworthy which you are - except, in all honestly - that glaringly missing (or omitted) critical backup feature. Also, my backup is something I want to pay and let someone else handle in a very solid way. Here's a discussion I had with Brian few days back and there are some points I have raised. I am not saying they are brilliant ideas, actually that is a wish-list but please have a look if you can - https://news.ycombinator.com/item?id=15074647 https://news.ycombinator.com/item?id=15074647
- rcchen 9y agoNow that the Phoenix DC is online, will there be geographical redundancy between Phoenix and NCal for Backblaze customers?
- atYevP 9y agoThere's currently redundancy inside of Backblaze datacenters with our Vaults architecture (https://www.backblaze.com/blog/vault-cloud-storage-architecture/ https://www.backblaze.com/blog/vault-cloud-storage-architect...). Georedundancy is on the roadmap for Backblaze B2, but not currently for the Computer Backup service.
- colinthompson 9y agoBig Backblaze fan. You guys have saved me a couple critical times! I'm curious if your guys' view on NAS options is evolving at all? My interest is this: Here at Pixar we have several folks who I'd call "lazy power users" at home. Folks like us are familiar with computers, and we want a strong home network, but want to spend as little time as possible sysadmin-ing the thing. That generally means powerful, easy to manage wifi, proper firewalls, etc.....and networked storage/sharing & backup of all the family computers, from personal machines to spouse and kid setups. For the circles I run in, this is a fairly common case, and no single service seems to fit the bill. Backblaze seems so close (especially WRT "it just works"). If it could offer a "Home backup solution" as a service...oh man, I know of at least a hundred people who would sign up in a heartbeat.
- brianwski 9y ago> I'm curious if your guys' view on NAS options is evolving at all? Our Backblaze "B2" product line was designed so that you get the exact same cost of storage of the online backup product line but you were free to write ANY policy you like (such as backup NAS boxes). Developers can use these APIs: https://www.backblaze.com/b2/docs/ https://www.backblaze.com/b2/docs/ And if you are a "lazy power user" who wants something that just works, maybe check out one of these 3rd party tools: https://www.backblaze.com/b2/integrations.html https://www.backblaze.com/b2/integrations.html
- chrisper 9y agoToo bad my upload speeds to B2 are horrid. Maybe it is because I am uploading from Europe, but I have no such issues with Google Drive.
- systemz 9y agoIncrease simultaneous uploads or divide your backup into more parts and upload it simultaneously, works for me - uploading from OVH DCs, France.
- iofiiiiiiiii 9y ago
- frozenport 9y agoHave you guys tried hardware RAID? I've been a hardware RAID user for about 0.5PB. Then I built a your box from your kit kit and was shocked by the terrible performance of ZFS. About half the speed of my Adaptec builds, and much worse for other loads.
- jamesblonde 9y agoZFS needs a lot of RAM for good performance. Like 10s of GBs. How were your boxes configured?
- frozenport 9y agoStorage Pod 6.0, ~190 GB of RAM + ~48 cores. 30 drives gets like 600 MB/s on ZFS, compared to 1200 MB/s with Adaptec hardware RAID. [ps] Also got a lot of bad stuff to say about backuppods. Mostly that they don't sell the correct number of wire harnesses. (They need to sell two but they're only selling one, I assume I'm the only person stupid enough to buy from them...)
- olavgg 9y agoFirst ZFS don't need much RAM, you are fint with as little as 2GB. You can still use hardware raid with ZFS if you export each disk as its own device and assemble the raid with ZFS. It is not the parity calculations that are slow, it is the additional io operations that are required and ZFS writes these directly to disk. A hardware raid controller writes these io operations to memory. Another advantage with ZFS is if your data compress well, you will get additional speed benefit from that.
- frozenport 9y agoFrankly, I suspect the ZFS community is in denial, or optimizing for cost. I got what I think is a correctly configured ZFS system and its getting the same speeds as most people report online. NOW the thing is that the ZFS system doing about 2x worse for the dense sequential write workloads compared to the RAID6 HW solution. Not to mention eating a dozen or so GBs of RAM.
- chiph 9y agoAny plans to build a client for Synology NAS devices? I'd love to have an off-premise backup for my home/small-business data, and it'd be nice if I didn't have to go through a PC to get it there. And I'd be willing to pay a little more - I feel guilty dumping 18TB on you with a consumer plan.
- atYevP 9y agoHey there! Don't feel guilty...use Backblaze B2! We're actually already integrated in to Synology's Cloud Sync service! Take a look at-> https://www.synology.com/en-us/knowledgebase/DSM/help/CloudSync/cloudsync https://www.synology.com/en-us/knowledgebase/DSM/help/CloudS... (and more B2 info/integrators -> https://www.backblaze.com/b2/integrations.html https://www.backblaze.com/b2/integrations.html)
- g_p 9y agoBeen looking at using B2 to back up a few systems including a remote server. I've gone through the docs and didn't find anything on this so figured I'd ask here since this post popped up with perfect timing! Can you have multiple API "keys" set up for different buckets within one account? And can these keys be permissioned to constrain an API key to bucket(s), and to control the operations possible within that bucket? My use-case here would be for the remote server to have a B2 API key available to it which only permits data to be added to the bucket. That way, if the server were ever compromised, an attacker couldn't tamper with or erase the backups. I'd use another (more privileged) API key to do any maintenance of deleting from buckets as-and-when it was needed. The reason for asking about having separate keys for buckets was purely for "isolation", so a laptop backup bucket API key wouldn't be able to do anything to the desktop bucket (and vice versa etc.)
- ac29 9y ago>Can you have multiple API "keys" set up for different buckets within one account? And can these keys be permissioned to constrain an API key to bucket(s), and to control the operations possible within that bucket? B2 user here. No, and its the one thing keeping me from migrating more data from S3 to B2. One key at a time only, and there is no permission granularity. Since the backblaze folks seem to read these threads, please make this happen! I'm ready to give you more money per month.
- g_p 9y agoThanks for your reply. That's a real shame - I am sure I could segregate the different devices by making multiple accounts under the "groups" system, but that gets a bit messy! I'd love to see this happen! Even if it was just a list of the API functions from the docs with a checkbox against each, hidden behind a "danger" screen, it would make me feel more confident using this! Even if it wasn't granular per-bucket, it would make it a little safer when leaving credentials in cronjobs or bash scripts.
- brianwski 9y agoBrian from Backblaze here. > two separate credentials It is literally at the very top of our list to do. I'm staring at my task list and helping out on that is my number one task. You should see it coming soon!
- arnioxux 9y agoI remember learning (years ago in university) that hard drive failures follow a bathtub curve: https://en.wikipedia.org/wiki/Bathtub_curve https://en.wikipedia.org/wiki/Bathtub_curve In other words it either fails early or it will last for a while. Can you plot the time to failure distribution for various models to confirm/deny this rule of thumb? I think it'll be a good addition to list of current charts you have since it's a bit more meaningful that overall failure rate.
- VladimirGolovin 9y agoHave you guys considered offering cloud service backups, e.g. Google Apps backup? There are providers like Spanning or Backupify, but I'd prefer to buy it from you because I've been a Backblaze customer since the early days and I trust you.
- atYevP 9y agoWe've toyed with the idea, but honestly Google does a great job of making sure that its Apps are backed up, so while there's definitely a market, not sure we can spare the dev cycles to address it.