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Depending on what else the Slack bot does, it could be just a few hundred lines, in addition to a premade Slack bot framework to streamline the API calls. I wa
by stephengillie 9y ago
Depending on what else the Slack bot does, it could be just a few hundred lines, in addition to a premade Slack bot framework to streamline the API calls.
I was on a team that built a Slack bot in Powershell - she announced the number of incident tickets from each team's Zendesk queue, in the respective team's Slack channel. This helped drive awareness and SLAs.
Leveraging our team's in-house Powershell modules for Slack, Zendesk, and other internal Powershell tools meant the bot was only several hundred lines - not much more than a foreach with a config file.