I don't find it strange. $10 accounts won't have 1/10th the support burden as $149 accounts. Setting a high minimum pricing bar for customers vastly improves

I don't find it strange. $10 accounts won't have 1/10th the support burden as $149 accounts. Setting a high minimum pricing bar for customers vastly improves the support a company can provide. $150/mo isn't that much, really, I doubt many of their customers require a face to face meeting. I suspect many never even call. I wouldn't.