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Very good point, I agree. However, I also meant that even the way the questions are formulated "how can I do a blog", "how can I blog on facebook" betray a lack
by lkozma 16y ago
Very good point, I agree. However, I also meant that even the way the questions are formulated "how can I do a blog", "how can I blog on facebook" betray a lack of basic understanding of these technologies.
Perhaps not only simpler platforms are needed, but better offline education about these topics as well (via school, traditional media, etc.)
- amirmc 16y agoI'd say that language barriers also play a role. I've met plenty of educated, non-native, english speakers who would say "How can I do a blog". That queries display a lack of understanding shouldn't be too surprising. I suspect people often search Google when they don't know about a topic. If my first search were "How can I do a blog", my second may well be "What are the differences between, Blogger and Wordpress". If people are asking about blogging on Facebook I'd be interested to know what they learned from the results of the search. i.e has their understanding increased? If so, then I'd argue we don't need further education. Overall, I'm suggesting that perhaps Google is already solving these people's problems by connecting them with answers (to some extent).