"All systems—especially internet-connected ones—must be configured with security in mind," Gerald Hanrahan of PDQ wrote. "This includes ensuring that the system

"All systems—especially internet-connected ones—must be configured with security in mind," Gerald Hanrahan of PDQ wrote. "This includes ensuring that the systems are behind a network firewall, and ensuring that all default passwords have been changed. Our technical support team is standing ready to discuss these issues with any of our customers." Kind of customer-blaming. Maybe it's true that the hacks were done on poorly-protected systems but apart from having better security, it seems like all these companies need better communications, too.