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The easiest solution to this is to respond with automated emails, but instead only when a human decides it's appropriate. We send from "auto@", but have a repl
by BillinghamJ 9y ago
The easiest solution to this is to respond with automated emails, but instead only when a human decides it's appropriate.
We send from "auto@", but have a reply-to of "support@" or something more specific depending on the exact case. This does seem to help a little bit with slightly reducing non-human emails.