Thanks for sharing this. I'm by no means successful in SaaS, but I've been running a niche healthcare SaaS for a few years, and our experience is similar. Espec

Thanks for sharing this. I'm by no means successful in SaaS, but I've been running a niche healthcare SaaS for a few years, and our experience is similar. Especially when you're talking about higher-priced SaaS offerings - the buyer sophistication goes up and ability to bullshit goes down.