Even for "free" level accounts, there is no information on support or anything if you buy something like Drive storage. No info on termination, how to get suppo

Even for "free" level accounts, there is no information on support or anything if you buy something like Drive storage. No info on termination, how to get support (leaving an entry on a rammed, replete and bursting forum is not support) or anything. And there's nobody to ask or get into regarding any of this. eg. can I use gdrive CLI to upload or does this fall foul of the general terms "try to access them using a method other than the interface and the instructions that we provide"? Where is my data stored? Does it stay in EU datacentres or does it go to the USA? How would I get support if you terminated my account as I would not be able to log in? etc. etc.