Because intricate things with downsides that are difficult to understand is exactly where legislation can protect consumers. The whole 'if consumers care' thin

Because intricate things with downsides that are difficult to understand is exactly where legislation can protect consumers. The whole 'if consumers care' thing is kinda bullshit. They simply don't have the time or ability to get into the details. It's even more of a problem when companies train users to just accept changes to agreements, so they can keep using a physical device that sits in their home.