I guess you've described the 4 steps to existing as a company that makes itself known for burning the fuck out of people without recourse - you don't get to hav

I guess you've described the 4 steps to existing as a company that makes itself known for burning the fuck out of people without recourse - you don't get to have a good reputation in the areas you want. That user just said "hm, google-something, business-something... eh, no thanks I don't want to get fucked over." Which is inaccurate but that's what happens.