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> So if you're on monthly billing, you've got about 60 - 90 days. I got such a mail, mentioning: "We will honor your existing CrashPlan for Home subscription,
by jschulenklopper 9y ago
> So if you're on monthly billing, you've got about 60 - 90 days.
I got such a mail, mentioning:
"We will honor your existing CrashPlan for Home subscription, keeping your data safe, as always, until your current subscription expires.
To allow you time to transition to a new backup solution, we've extended your subscription (at no cost to you) by 60 days. Your new subscription expiration date is 09/13/2017."
There's no way I can fit 60 days between today and Sep. 13. I was about to ask about this, only to discover that their mail came from a noreply@ address...
- duebbert 9y agoSame here! Received email today (22 Aug) saying: "we've extended your subscription (at no cost to you) by 60 days. Your new subscription expiration date is 09/14/2017." That's not 60 days from today (or from the end of my monthly subscription)!!!
- SyneRyder 9y agoI just checked my email again, and the subscription expiration they quoted me on my annual subscription wasn't extended either (it's exactly the 12 months I'd paid for). I assume it's a typo and that they mean it's that date + 60 days. But you're right, I wouldn't rely on it though...