You don't live in that country. Many other countries do indeed have much stronger consumer protections. Regulatory ministries in other nations often have near

You don't live in that country. Many other countries do indeed have much stronger consumer protections. Regulatory ministries in other nations often have nearly plenipotentiary authority in their area of regulation. Once your business is noted as doing something anti-social, you can expect increasing interest from them, and they have full authority to just inspect the books and premises of your business and see what you're up to, and decide how they want to react to it. Class actions are a poor substitute for good regulation. They are the bare minimum, or somewhat less than the bare minimum.