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If the information is freely available then I don't see that as ethically wrong. It is like being in a bar and overhearing someone who has an issue with your co
by spooneybarger 16y ago
If the information is freely available then I don't see that as ethically wrong. It is like being in a bar and overhearing someone who has an issue with your competitor and approaching them.
- stretchwithme 16y agoNot an ethical problem. But I wonder if the customers might feel a bit spied upon. I would keep the communication generic, wouldn't mention how you got their address and not refer to just the problem that they mentioned.
- flashgordon 16y agoActually I would have thought the customer (after getting over being spied on) would have felt angry at Wonka corp for making it so easy for other parties to track them. That could be something you could capitalise on without being obvious :D.
- user24 16y agoMany people don't think like that; if your house gets broken into, you don't generally complain to the locksmith who fitted cheap locks.
- spooneybarger 16y agoI would want to know how you got my info like... 'Hi there, I was checking out Wonka Corps website for what issues their customers were having so we could address them in our product and say your issue and thought...' etc etc.