I didn't ascribe anything to malice, though I do miss the "Don't be evil" Google of the early 2000s. It's more an issue of mass automation and the errors that a

I didn't ascribe anything to malice, though I do miss the "Don't be evil" Google of the early 2000s. It's more an issue of mass automation and the errors that accompany it. This is a company with 93 billion dollars in cash on hand and billions of dollars of profit per quarter that doesn't even offer email support for forced closures of long standing accounts.