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Yeah. I remember one place that did the thing where they named the box based on the rack and the 'slot' in the rack. the problem was that this was the /prima
by lsc 16y ago
Yeah. I remember one place that did the thing where they named the box based on the rack and the 'slot' in the rack. the problem was that this was the /primary key/ in the database so as troublesome hosts got swapped out for diagnostics, we lost their history. We had no idea if this was the second time the box was sent in for diagnostics, or the 50th.
- tomjen3 16y agoEasy solution to that: put a label on the box and put a line there when it comes in for diagnostics.
- lsc 16y agoThis place had something like five thousand servers over several data centers. Like most places that size or larger, the admin never actually sees the servers. You (the admin) get a serial console and at best tell the monkey to replace part X or Y. At worst, it gets shipped back to dell, and reported as a new box when dell doesn't fix it (dell never fixes intermittent problems, unless you can tell them /exactly/ what the problem is. )