I disagree. Android has some problems (updates being one of them) but lots of people love Android because of the ability to customize the OS the way they like,

I disagree. Android has some problems (updates being one of them) but lots of people love Android because of the ability to customize the OS the way they like, being able to change default apps, access to the file system, etc... As for Windows, I would say Win 10 is a great OS. Now, is it the best? I don't think in those terms. To me that's an OS that does its job well despite some UI inconsistencies, plus it's compatible with the apps I need.