3 ms·
I used to think this way, and then I built a house. Try keeping an open mind about that process sometime and see how many supposedly top-notch and reputable co
by nsb1 9y ago
I used to think this way, and then I built a house. Try keeping an open mind about that process sometime and see how many supposedly top-notch and reputable contractors fess up to mistakes they've made. By my count, the numbers are reversed - maybe 1 in 25 will come forward and say, "I damaged this and I'm going to have to buy a replacement part. Sorry about that." If you discover a problem and then call them on it, I'd give it 50-50 odds that they will claim innocence and balk at correcting the issue.
It would not have been my first instinct to put professional tradesmen in some sort of low trust category, but that has been my experience, and I don't think I'm alone.
Are they being malicious? No, I don't think so. Just lazy and/or careless - but the aftermath is largely the same.
- piker 9y agoNot to disagree, but once the price on the contract is set and a mistake is either covered by you or them, I think you've entered the realm of a "low-trust environment" which is addressed by the author.
- maccard 9y ago> but once the price on the contract is set and a mistake is either covered by you or them, In my experience dealing with tradesmen, it's very rare to get a full price up front.
- nsb1 9y agoI think that just furthers my argument - mistakes get made all the time since we're all humans around here as far as I know. I honestly don't have any problem with people ( tradesmen or otherwise ) making mistakes as long as they own up to them and/or fix them. To say that "once a mistake has been made and a solution negotiated, we're now in a low-trust environment" flies in the face of "Always approach people with optimism".