In response to 1 and 1.5 the company should expend reasonable resources to support those who are struggling, and these rules are laid down in Human Resources po

In response to 1 and 1.5 the company should expend reasonable resources to support those who are struggling, and these rules are laid down in Human Resources policies (as I'm sure you know). Management are just as bound by the rules as non-management, or should be. Of course, "reasonable" here has a strong subjective component. I have seen dramatic change in an individual, but it's the exception. More likely is a slow progression to dismissal. This can be handled well by management with appropriate skills, but is hard and is a often suboptimal. However it's possible that this process is a necessity in any organisation that supports its staff. Wishing it to not happen is unrealistic, and indicates naivety. Perhaps these naive, disgruntled employees are part of a larger problem?