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If you're selling non-commodity goods your brand is an important reason why consumers purchase from you. If they realize product quality is going down they'll c
by jdavis703 9y ago
If you're selling non-commodity goods your brand is an important reason why consumers purchase from you. If they realize product quality is going down they'll churn. You might have a short run of good profits, but eventually consumers will start purchasing something better, thus hurting your your total numbers.
- dilemma 9y agoBrand is more important for commodity goods than for non-commodities. It's the only distinguishing feature.