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Designing an Effective Contact Us Page For Your Company's Site

• gmurphy 16y ago
  "contact us page" tends to be synonymous with "the boring details page", so if your company has operating hours, put them on there. It drives me bananas when I can't find them or have to call to find them out.
• alextingle 16y ago
  Grrr. Their first point is "Make It a Form", because "e-mail is too hard". I can appreciate that it's nice to have a web-form, as a back-up for people who haven't got their e-mail set up, or who are genuinely so inexperienced that e-mail is beyond them. But for the rest of us, e-mail is the normal way to communicate on-line. Contact Us pages with nothing but a web form annoy the hell out of me. It especially infuriates me when they call it "e-mail", but don't actually provide an e-mail address. That's just insulting.
• ThomPete 16y ago
  For most companies there really isn't any need for a contact us page. Just have your email address on all the pages. everything else is in most cases overkill