Every single time I see a popup-chat window I type "popup chats are annoying". 90% of the time I receive an auto-reply that "support is offline", and am prompt

Every single time I see a popup-chat window I type "popup chats are annoying". 90% of the time I receive an auto-reply that "support is offline", and am prompted to enter an email address. Which just proves the whole thing is pointless when you have customers/users/visitors in foreign timezones.