3 ms·

Article doesn't mention this, but a big selling point is painless returns. Just drop stuff off and get your money back. IMO that makes them a much more attract

Article doesn't mention this, but a big selling point is painless returns. Just drop stuff off and get your money back. IMO that makes them a much more attractive option for items like clothes that might not fit. EDIT: I might be wrong here, I assumed it was talking about Amazon locations like the one that recently opened up in my hometown, but that's "Pickup Point", this is "Instant Pickup". Pickup Points do 1-day delivery and easy returns, I don't think you even need a Prime membership. Not clear from the article if Instant Pickup locations offer those services too or if they're only for stocking common items with fast availability.

shostack 9y ago
Wait, there are easy return locations for Amazon? Do I have to deal with packaging? I honestly hate having to keep old boxes around on the off chance I'll need to return something, so that would be a nice change. Honestly my biggest use case is furniture. Stores in the Bay Area are too small to hold a decent showroom selection because real estate is so expensive so everything is online. But they want insane fees to ship and return which I refuse to pay because I'm not paying $50+ to find out the photo was deceptive and the furniture build quality is crap, or the color is nothing like online. Being able to buy online, pickup from store or have delivered to home and then free returns at a store location would be great. Right now I'm mostly limited to Target and BB&B with those criteria which stinks.
- wlesieutre 9y ago
  Here's what I found: > Can I return items at Amazon@StateCollege? > Yes, we accept returns of most items that were sold by Amazon.com. You can print your return label at home or use our self-service kiosk to print a label for your return. Select ‘Returns’ on the main screen to find options for starting or continuing a return process. If you need a box or tape, we are happy to provide them. > Can I return anything at Amazon@StateCollege? > No. We only accept Amazon returns with prepaid mailing labels. I thought it was more clear than that on taking returns, but now I'm not sure what they're willing to provide prepaid return labels for. https://www.amazon.com/gp/campus?campusId=CAMPUS_PSU https://www.amazon.com/gp/campus?campusId=CAMPUS_PSU
calvano915 9y ago
There are Amazon lockers all over the city and I definitely have found doing returns to them to be very useful. They are available 24 hours, never a line, and can fit a decent range of small-medium packages. It "just works". I don't think I will use them for delivery, except perhaps for something very high value if Amazon offers the option during checkout.

shostack 9y ago

Wait, there are easy return locations for Amazon? Do I have to deal with packaging? I honestly hate having to keep old boxes around on the off chance I'll need to return something, so that would be a nice change. Honestly my biggest use case is furniture. Stores in the Bay Area are too small to hold a decent showroom selection because real estate is so expensive so everything is online. But they want insane fees to ship and return which I refuse to pay because I'm not paying $50+ to find out the photo was deceptive and the furniture build quality is crap, or the color is nothing like online. Being able to buy online, pickup from store or have delivered to home and then free returns at a store location would be great. Right now I'm mostly limited to Target and BB&B with those criteria which stinks.

wlesieutre 9y ago
Here's what I found: > Can I return items at Amazon@StateCollege? > Yes, we accept returns of most items that were sold by Amazon.com. You can print your return label at home or use our self-service kiosk to print a label for your return. Select ‘Returns’ on the main screen to find options for starting or continuing a return process. If you need a box or tape, we are happy to provide them. > Can I return anything at Amazon@StateCollege? > No. We only accept Amazon returns with prepaid mailing labels. I thought it was more clear than that on taking returns, but now I'm not sure what they're willing to provide prepaid return labels for. https://www.amazon.com/gp/campus?campusId=CAMPUS_PSU https://www.amazon.com/gp/campus?campusId=CAMPUS_PSU

calvano915 9y ago

There are Amazon lockers all over the city and I definitely have found doing returns to them to be very useful. They are available 24 hours, never a line, and can fit a decent range of small-medium packages. It "just works". I don't think I will use them for delivery, except perhaps for something very high value if Amazon offers the option during checkout.