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> For their current use of the networks, the apps aren't at all competitive with Uber Eats, Doordash, etc, for example. It tracks only 3 states. The UI also doe
by Alupis 9y ago
> For their current use of the networks, the apps aren't at all competitive with Uber Eats, Doordash, etc, for example. It tracks only 3 states. The UI also doesn't do a good job of highlighting state changes...the current state is just a slightly larger circle, of the same color, and no "ping" when it changes.
I guess I'm getting old or something, because I don't understand why you would need anything more detailed than "order received", "order on it's way", and maybe "order delivered" (although you should assumably be aware of this event without an app or website informing you).
If you have the time to watch second-by-second updates of where your food delivery is, why didn't you just go save the $5 delivery fee + tip and pick it up yourself? When I order delivery, it's because I'm doing something that needs my attention and I don't have time to cook or pickup...
- tyingq 9y agoI did mention more beyond the 3 states. The missing ping is an issue, for example..say you're in the backyard. And the subtle visual treatment of "current state". Also, the additional info has been occasionally useful to me. Like when a driver gets obviously lost. Or "Oh, the food is cold because this place is just too far away from me for reasonable delivery"
- tluyben2 9y ago> Or "Oh, the food is cold because this place is just too far away from me for reasonable delivery" I live in the mountains but GPS knows where I am; drivers (parcels/food/etc) can choose upfront if 'this place is just too far away', not after they did the drive.
- tyingq 9y agoUber eats has this problem. Many restaurants are too far away, but they will deliver anyway. The food quality suffers. With the map, I know why. So, for example, I don't short tip the driver. Unfortunately, with Uber Eats, I don't see the problem until after I pay.
- SurrealSoul 9y agoIt's for a similar reason, lets assume you are working on a 30~ minute task and you order food that will also arrive in 30 minutes. For the next 20 minutes you work extremely hard and finish your task, and you are now suddenly EXTREMELY hungry. Your brain being a normal brain makes the logical jump "my task took 30 minutes, food must be here soon" checking your position re-assures your brain that you just worked quickly. There are other reasons [ie: I have a 10 minute task, check to see if that can be finished before delivery] but I agree they don't add anything