I own 2 of these smartlocks (for my theater and my speakeasy, it's nice to be able to let performers/crew in on set schedules with SMS confirmation). They have

I own 2 of these smartlocks (for my theater and my speakeasy, it's nice to be able to let performers/crew in on set schedules with SMS confirmation). They have both been down since last week. It's been hugely annoying, especially considering we paid over $600 per lock. They overnighted us new circuitboards that we have to manually replace, but the timing was horrible as both me and my partner were out of town all weekend and couldn't do the repair, so it impacted load-in for a show on Sunday. These locks have some nice advantages but sometimes I feel like they are way too internet-reliant and a bit outside my control. Furthermore the company isn't exactly the picture of professionalism (their IOS app has actually gotten worse during the year+ I have owned the locks) and I wonder if there will be any functionality left in my $600 locks if/when they go out of business someday.