4 ms·
He doesn't need to meet with injured people personally (certainly it's nice of him, but not necessary). He doesn't need to personally perform a random employee'
by peterwwillis 9y ago
He doesn't need to meet with injured people personally (certainly it's nice of him, but not necessary). He doesn't need to personally perform a random employee's task to find out how it should be fixed. He is massively over-investing himself in the minutia.
I originally thought that he was requiring the injured parties report to him directly, but on a second reading that doesn't seem like the case. So I don't think it's an intimidation tactic anymore. I do, however, think that he is nuts.
- ethbro 9y agoGates famously attended meetings about very specific product details when he was running Microsoft. So there's certainly precedent for obsessing about minutia having a positive effect on the product. Which makes logical sense too. Why are their injury rates higher? Because management isn't doing the right things to lower them. That's because either a) they don't care (which seems unlikely, given that they really need to hit production targets, and injured people can't work) or b) they're ignorant as to the actual causes. Immersion in "minutia" (aka the actual work experience) is certainly one way to cure ignorance.
- nbanks 9y agoIn a perfect world, no one would ever get injured and this would take no time whatsoever. By personality investing his time after each injury Musk is encouraging everyone to avoid injuries, and showing this is really important. Theoretically this should make things safer because it brings attention to these problems. However Musk also demands overtime and says the production will be difficult, so I'm not sure how long it will take for things to improve, particularly for repetitive strain injuries.