>Empathy also affects which products are built in the first place — why, for example, Silicon Valley has spent more time building apps for expensive food delive

>Empathy also affects which products are built in the first place — why, for example, Silicon Valley has spent more time building apps for expensive food delivery than for decreasing hunger. >“There’s no cool technology toy that teaches that there are different religions around the world and it’s O.K. to be tolerant.” I think the author is confusing "problems that exist" with "markets that exist", since both of those are more philanthropic endeavors than they are profitable businesses.