The worst part of the information age is arbitration by unreasonable and impenetrable algorithms rather than humans The thing is, people only tend to notice it

The worst part of the information age is arbitration by unreasonable and impenetrable algorithms rather than humans The thing is, people only tend to notice it when it affects them personally (either they are the victim of the algorithm, or someone they know/like/support is). The world has long worked on irrational biases, which now are being used as the training data for decision-making systems which are subsequently declared to be "objective" because people believe an algorithm can't be biased. And increasingly, the mark of privilege is having access to a system -- applications, interviews, customer service, even courts -- which will use human judgment instead of an unreviewable algorithm. For more on the topic I suggest the book Weapons of Math Destruction by Cathy O'Neil.