I don't get how this could happen. I used to sell on eBay and PayPal was very strict about only shipping items to the address given to me on the PayPal payment.

I don't get how this could happen. I used to sell on eBay and PayPal was very strict about only shipping items to the address given to me on the PayPal payment. A way I'd been scammed as a seller was when the buyer asked me to ship an item to their work address. I complied, and then the buyer did a paypal dispute saying they never received the item, and I automatically lost the dispute because I didn't ship to the address on the payment. I just don't see how Amazon isn't siding with the customer in this case.