I feel like either amazon, or the market, is missing an opportunity when I read stuff like this. Amazon could be: 1. Gathering intelligence about the person ma

I feel like either amazon, or the market, is missing an opportunity when I read stuff like this. Amazon could be: 1. Gathering intelligence about the person making the claim from public sources (twitter, LinkedIn, blogs, etc.) 2. Mashing that against past purchase history (inside amazon or through browser fingerprinting across a wider pool, though they are amazon and should be pretty wide on their own) 3. Ferreting out when high-trust customers are making claims against more shaky merchants Claims like this should be the backbone of a fraud management platform. They can take high-quality customers getting screwed over and not only rectify the problem but also spare their other buyers from the embarrassment & fraud