FWIW, I've had Amazon instruct me to file a chargeback in one instance that they had already identified as fraud. It was a very different situation, however: s

FWIW, I've had Amazon instruct me to file a chargeback in one instance that they had already identified as fraud. It was a very different situation, however: someone had my CC info and loaded it onto a new account and made a large purchase. Oddly when I inquired Amazon said they had already flagged the fraud and I needed to send a chargeback. It appeared that they were not going to proactively let me (or my cc company) about the issue. I get it, but can't help but lose a little respect for a company that knows with certaintly one of their customers has been defrauded and sits back and waits for them to notice. Maybe they couldn't initiate the refund, but surely they could send a notice or otherwise reach out.