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Depends. At a strictly transactional cost it is probably 20+ hours of effort all told to use small claims court. I think there is more at play here, though. Th
by bitexploder 9y ago
Depends. At a strictly transactional cost it is probably 20+ hours of effort all told to use small claims court.
I think there is more at play here, though. They wrote a blog post and have clearly been wronged. Holding Amazon accountable is one of the only ways to change their behavior. It is like fighting a speeding ticket. Some shockingly high percentage are never contested. People just take their lumps and move on. So, I think at this level it is a big enough dollar figure that (aside from the calendar time) it is probably worth your actual time too. If it wasn't they probably wouldn't have written a blog post anyway, if 1500 was that inconsequential to them.
- cortesoft 9y agoHow does fighting the speeding ticket, or taking Amazon to small claims court, going to change any behavior? The police are not inconvenienced that much if you challenge a ticket - they can just not contest and let you win. No pain to them, and they can keep writing tickets that are easily challenged. Same with Amazon - they can just agree to immediately give you your money back when you file a claim in court; no real cost to them that will make them change their behavior. No matter what, you are the only one who suffers.
- bitexploder 9y agoIf enough people do it and hold them accountable it will change their behavior. They have to answer your claims and that costs them a lot of money to deal with small claims in whatever place in IL the blog author lives. Speeding tickets also work on the principle of everyone's ignorance of defending themselves in court if enough people fought them lawd and society would respond to this.