> My words were "scams are hard to detect" and I stand by them. Amazon had nothing to detect here. The author did all the job and provided all the evidence. Wh

> My words were "scams are hard to detect" and I stand by them. Amazon had nothing to detect here. The author did all the job and provided all the evidence. What was required by Amazon was to acknowledge the facts. If the people that are supposed to provide assistance are not paid enough or have too much work to do to pay attention to what is written in an email, Amazon should, well, pay them more and/or don't overwork them.