> They completely change up the product and drive away the users, and the entire thing collapses like a house of cards. The company will collapse if nothing is

> They completely change up the product and drive away the users, and the entire thing collapses like a house of cards. The company will collapse if nothing is done. The only downside to trying something new is that the company might collapse a little bit sooner if the new direction doesn't work out. On the other hand, there is a chance the company can be saved, so it seems like they might as well try it.