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Good info, thanks. We are a decent sized company now, so maybe that's why we have a rep. I'd be surprised if Braintree offers reps to every 1 man start up thou
by Sholmesy 9y ago
Good info, thanks.
We are a decent sized company now, so maybe that's why we have a rep. I'd be surprised if Braintree offers reps to every 1 man start up though. From a scale perspective doesn't really make sense, and yeah you'd get plenty of 'web devs' that are stitching together some code they don't understand and then asking stripe why it doesn't work...
- thsowers 9y agoI agree with you, I don't think Braintree offers reps to any small 1 person company, but we are mid sized and clear a fair amount of payments each month which is why I think we have a rep
- makaio 9y agoAs far as I can tell, they really do offer phone support to every 1 man startup. I've dealt with them on behalf of both higher and lower-volume clients, and in all cases their support was available via phone and very helpful. And they list the phone number very publicly on their contact page.