I think that's a great perspective as an individual, but the people making the decisions here are not the coders (they may have been, but it's not their job now

I think that's a great perspective as an individual, but the people making the decisions here are not the coders (they may have been, but it's not their job now). If you're running a team, and someone has a legitimate complaint, you can't ignore it, because your job is to deal with it. Would you say to the coder with the complaint, "Well you should just quit, then"? Or maybe just, "Stop complaining and do your job"? What change do you think that have on people's perceptions?