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The ACCC handles complaints on behalf of consumers, and is more than happy to fine or litigate [1]. Most companies comply well before this stage. 1: https://ww

The ACCC handles complaints on behalf of consumers, and is more than happy to fine or litigate [1]. Most companies comply well before this stage. 1: https://www.accc.gov.au/media-release/accc-takes-action-against-apple-over-alleged-misleading-consumer-guarantee-representations https://www.accc.gov.au/media-release/accc-takes-action-agai...

fulafel 9y ago
Same in many European countries, there's a consumer ombudsman who can have a stern conversation with the dealer if they think the law is on your side.
jazoom 9y ago
The ACCC and ACL are awesome. Companies should just not suck, but unfortunately they can't be trusted not to suck.