That's a poor result on our end -- we're building the feature that you described so that we're more on point when we have a low match like that. And the sad par

That's a poor result on our end -- we're building the feature that you described so that we're more on point when we have a low match like that. And the sad part is we actually do have national coverage of physical therapists, so it was a lost opportunity to get you to that next step. If you're interested, would love if you tried the next version that we're working on. Our goal is that it will be able to better handle cases like these (which happen about 10% of the time right now -- which is a lot and in our minds leaves a lot of room for improvement.)